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Where to find game log? How to send it to the support?
Where to find game log? How to send it to the support?
Article
Game log is the
client_1.log
file you can find in
data
folder in
Darkfall
installation directory. It gathers the information when you log in and play the game. The file is restarted each time you launch the game, so if you want to send it to us, make sure to do it right after the issue happened.
You can send game log two ways:
*
Creating an inquiry
with the ticketing system and attaching game log file.
* Using Report Error from Start Menu (or just using the SFErrorReport.exe file from Darkfall installation folder).
Remember that in both cases we will need some additional details on what happened to be able to investigate the matter.
Article Details
Article ID:
99
Created On:
23 Sep 2009 1:17 PM
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